033 0133 0342 hello@muffie.co.uk


Warmcare Products Ltd is committed to protecting and respecting your privacy.

This page tells you the data protection and privacy practices for our website, muffie.co.uk, specifically:

• What personally identifiable information is collected
• How this information is used
• Our policy on sharing this information
• How we protect your information
• How you can correct any inaccuracies in this information

We take your privacy very seriously.

Children (under 18s) should not submit any personal information to muffie.co.uk.

Muffie does not actively track you as an individual.

Should you send us an email via the contact form, your name, email address and message will be emailed to us. This information will be kept private. We will store this information within our own email system so that we are able to respond to your message.

Should you comment on a blog post or page on this site, then your name, email address, IP address and message will be stored in our website database. Your name, website address (if provided) and comment (but not your email address or IP address) will be visible by the general public on the website.

Should you create an account or purchase from our site, we will only use information needed to contact you and send you your purchases. We do not store any payment details as all payments are processed by PayPal.

The website does use cookies when you browse this website. These are used to ensure proper running of this website, and to help us improve your experience when browsing.

We only use tracking to obtain the amount of audience on our site. None of the information gathered via cookies is personal and will not identify you as an individual. It is completely anonymous.

How this information is used

If you have chosen to share it with us, we will use your email address to contact you in reply to your message. If you have entered your email address to leave a comment on the website, it is used to identify your comment, however, it is not displayed on the website or shared with any third party.

Our disclosure of this information

We do not share your personal information or email address with third parties.

Email opt-out

We hate spam too. We only send emails:

• In response to messages from the contact form
• To let you know when items are back in stock
• To introduce new designs or products that we think you may like, because you have bought or expressed interest in our products in the past
• To share what we hope is relevant and useful information

Whenever we contact you, you will always be given the option to opt out of receiving further emails.

Protection of your information

We will use our best endeavours to safeguard the confidentiality of your personally identifiable information. However, it is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

Please use the contact form on this site to contact us.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy, for example, to reflect changes in data protection legislation. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using Muffie’s website and contact us using the contact form if you would like your information removed.