CHRISTMAS 2020 LAST ORDERS
Please ensure you place your order by MIDDAY ON FRIDAY 18TH DECEMBER
Our delivery charges are:
£3.95 for up to two Muffies
£4.95 for up to four Muffies
These charges apply to multiple Muffies ordered at the same time for delivery to the same address.
We will deliver your order by Royal Mail 2nd Class Signed For within 3 to 5 working days.
For delivery to a non-UK address, please email us your address for a delivery quote. Thank you.
If for any reason you don’t fall in love with Muffie at first sight, we will gladly take it back, if it’s still in brand new condition, with its label attached.
Step one: Please email firstname.lastname@example.org to let us know you wish to return an item within 14 days of receipt. Simply quote your Order Number and reason for returning.
Step two: Please print a copy of the acknowledgement email you will receive from us and enclose it with the item you are returning.
Step three: Please post the item back to us within 28 days of the date of original receipt to the following address:
Warmcare Products Ltd
1 Oak House
St Mary’s Lane
When returning your item, we recommend that you use a tracked postal service, as unfortunately we cannot be held responsible for losses in transit. Unless the item is faulty, you are responsible for paying the return postage.
Step four: Once your return has been safely received, refunds will be processed within 7-10 working days via the original method of payment. We cannot say exactly when the refund will reach your bank account as it will depend on your bank or credit card issuer.